In 2019 HIFR attended 193 incidents making it was the busiest year in our history. The bar graph that follows seems to indicate a trend toward increased call volume.

Here is a breakdown of the type of calls that kept us busy last year.

| FR (medical) | 126 |
| Duty Officer | 18 |
| False Alarm | 9 |
| Public Service | 8 |
| Beach Fire | 7 |
| Chimney Fire | 5 |
| Motor Vehicle Incident MVI | 4 |
| Hydro Lines | 3 |
| Brush Fire | 2 |
| Ground Search | 2 |
| Structural Fire | 2 |
| Investigation (no fire) | 1 |
| Fire Unclassified | 1 |
| Burn Pile | 1 |
| Walk-in First Aid | 1 |
| RCMP Assist | 1 |
| Telephone Wires | 1 |
| CO Alarm | 1 |